PulsarAI

End-user license agreement

Last updated: May 15, 2026

This End-User License Agreement (the "Agreement") is between you, either individually or on behalf of an entity ("Customer", "you"), and PulsarAI, Inc. ("PulsarAI", "we"). By accessing or using the PulsarAI software, services, dashboards, or APIs (collectively, the "Service"), you agree to the terms below.

If you are accepting this Agreement on behalf of an entity, you represent that you have the authority to bind that entity.

1. Grant of license

Subject to your compliance with this Agreement and your payment of the applicable fees, PulsarAI grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business operations during the subscription term.

The Service is licensed, not sold. PulsarAI retains all right, title, and interest in the Service, including all related intellectual property.

2. Restrictions

You may not, and may not permit any third party to:

  • Copy, modify, or create derivative works of the Service except as expressly permitted herein
  • Reverse-engineer, decompile, or disassemble the Service, except to the extent that applicable law expressly permits despite this limitation
  • Resell, lease, sublicense, or otherwise commercially exploit the Service to third parties
  • Use the Service to develop a competing product
  • Remove or alter any proprietary notices on the Service
  • Access the Service to monitor its availability or performance for competitive purposes
  • Use the Service in violation of applicable law or any third-party rights

3. Customer data and Snowflake connection

You retain all right, title, and interest in your Snowflake account, the data stored therein, and the operational metadata that the Service processes on your behalf (collectively, "Customer Data").

PulsarAI processes Customer Data only as needed to provide the Service, in accordance with the Privacy Policy and any Data Processing Addendum signed between the parties. PulsarAI does not use Customer Data to train AI models or to develop generally applicable product features beyond Customer's own deployment, except in aggregate or de-identified form.

You are responsible for the lawfulness of the data you connect to the Service and for obtaining all necessary consents and permissions.

4. Third-party components

The Service incorporates third-party software components, including open-source libraries. Use of those components is subject to their respective licenses; a list of components and their licenses is available upon request.

5. Fees and payment

Fees are as set forth in the applicable order form or subscription plan. Except as otherwise stated, fees are non-refundable and payable in advance. Late payments may accrue interest at the lesser of 1.5% per month or the maximum permitted by law.

6. Term and termination

This Agreement is effective on the earlier of your first use of the Service or your execution of an order form, and continues for the subscription term specified in the order form.

Either party may terminate this Agreement for material breach if the breach is not cured within 30 days of written notice. PulsarAI may suspend the Service immediately if your use poses a security risk, violates law, or materially harms PulsarAI or third parties.

On termination, your license ends and PulsarAI will delete Customer Data within 30 days, except as required to comply with legal obligations.

7. Confidentiality

Each party agrees to protect the other's Confidential Information with the same care it uses to protect its own (and at least reasonable care), to use it only to perform under this Agreement, and to disclose it only to those with a need to know who are bound by similar obligations.

8. Warranties and disclaimers

PulsarAI warrants that the Service will perform substantially in accordance with the documentation. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE IS PROVIDED "AS IS" AND PULSARAI DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. EACH PARTY'S AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO PULSARAI IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

The limitations above do not apply to (a) Customer's payment obligations; (b) either party's indemnification obligations; (c) breaches of confidentiality; or (d) infringement of the other party's intellectual property.

10. Indemnification

PulsarAI will defend Customer against third-party claims that the Service, as provided and used in accordance with this Agreement, infringes a U.S. patent, copyright, or trademark, and will pay amounts finally awarded against Customer (or in settlement) for such claims.

Customer will defend PulsarAI against third-party claims arising from Customer's misuse of the Service, violation of law, or violation of third-party rights.

11. Governing law

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in County, Delaware, and both parties consent to personal jurisdiction there.

12. Updates

PulsarAI may update this Agreement on notice (posted on this page and with the "Last updated" date refreshed). For material changes, PulsarAI will notify Customer at least 30 days in advance. Continued use of the Service after the effective date constitutes acceptance.

13. Miscellaneous

This Agreement, together with any order form, Data Processing Addendum, and the Privacy Policy, is the entire agreement between the parties on its subject matter. Headings are for convenience only. If any provision is held invalid, the remainder remains in force. Neither party may assign this Agreement without the other's consent, except to an affiliate or in connection with a merger or sale of substantially all assets.

14. Contact

Questions about this Agreement: legal@pulsarai.ai.

PulsarAI, Inc. · Mailing address to be filled in